PAO YO: Navigating Challenging Patient Encounters

PA Academy of Ophthalmology &

The Young Ophthalmologist Committee

present

"The Business of Ophthalmology: Navigating Challenging Patient Encounters

Thursday, December 11, 2025, 7:30 PM - 8:30 PM

Clear communication and compassionate care are essential—especially when patient encounters become emotionally complex or stressful. This webinar brings together early-career ophthalmologists to share their firsthand experiences and practical advice on developing the right "bedside manner" for difficult situations.

Whether you're just starting out or looking to refine your approach, this session offers:

• Real-world insights from practicing ophthalmologists

• Strategies for handling emotionally charged interactions

• ️ Tips for communicating clearly and empathetically under pressure

This event is part of PAO’s Business of Ophthalmology series, which addresses key gaps in traditional medical education. While designed for young ophthalmologists, all PAO members are welcome to attend and benefit from the discussion.

Strengthen your patient relationships. Sharpen your communication skills. Join us December 12.